Who is responsible for your data? --- The data controller is Joshua Hoppen, trading as Batec Agency. For questions about privacy or to exercise your data-protection rights, contact josh@batecagency.com. --- What information do we collect? --- Depending on how you interact with Batec Agency, we may process information including your name, professional contact details, organisation, artist or project information, booking or event information, the contents of communications you send to us, and any other information you choose to provide. --- When you visit this website, limited technical information relating to your browser, device and use of the website may also be processed through necessary website technologies and, where you consent, analytics or similar technologies. --- Why do we use your information? --- We may process personal data in order to: respond to booking, representation, programming and other professional enquiries; take steps requested before entering into a contract and manage existing contractual or professional relationships; administer bookings, communications and Batec Agency's business operations; comply with legal, accounting and tax obligations; protect our legitimate business interests, including maintaining appropriate professional records and defending legal claims. The legal basis will depend on the circumstances and may include taking steps before or performing a contract, compliance with a legal obligation, our legitimate interests in operating and administering Batec Agency, or your consent. --- Who receives your information? --- Personal data may be processed by service providers that support Batec Agency's operations, including website hosting and infrastructure providers such as Squarespace, communications and collaboration services such as Google Workspace, and professional advisers or administrative service providers where necessary. Information may also be disclosed where required by law or to competent public authorities. --- We do not sell personal data. --- International transfers --- Some service providers may process information outside the European Economic Area. Where personal data is transferred internationally, we use providers and mechanisms intended to provide the safeguards required by applicable data-protection law, such as adequacy decisions or approved contractual safeguards where applicable. --- How long do we keep information? --- We retain personal data only for as long as reasonably necessary for the purpose for which it was collected. Enquiry and correspondence data is normally retained for the duration of the relevant conversation or professional relationship and, where appropriate, afterwards for the period necessary to meet legal obligations, maintain appropriate business records or establish, exercise or defend legal claims. Where processing is based on consent, data will cease to be processed for that purpose when consent is withdrawn, subject to any overriding legal retention requirement. --- Your rights --- Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate information, deletion, restriction of processing, data portability and objection to certain processing. Where processing is based on consent, you may withdraw that consent at any time without affecting processing carried out before withdrawal. You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD). To exercise your rights, contact josh@batecagency.com. --- Changes to this policy --- We may update this privacy notice where our website, services or legal obligations change. --- Last updated: 16 September 2026.
